Why I can’t see MyLoan app in Google Play?How can I validate my Account Information that appears on MyLoan?What “Status” on my Account information means?How can I receive Alerts about the messages sent to MyLoan?

Make sure your device is registered under Trinidad & Tobago, to see the app in your Google Play. For more information, you can contact us to 800-IFTT (4388) or text us to WhatsApp 483-8117.

Our customer’s privacy is very important to us. For information regarding your account, visit your branch of preference. You can contact us to 800-IFTT (4388) or text us to WhatsApp 483-8117 for list of locations and phone numbers.

That is the status of your loan. If is active, paid or in bad debt.

To receive alerts, make sure to enable the Notifications from MyLoan. Go to Settings on your phone, find MyLoan and enable notifications.