Are you having issues associating your existing loan account information in the mobile app?How do I access my loan account information using the mobile app?How do I link my loan account information with the mobile app?What are the password minimum requirements for the mobile app?

If you are having issues linking your loan account, verify that your profile within the mobile app shows your correct name and birthday information. You can verify this information by going to “My Account” from the main Dashboard or the 3 lines (hamburger) menu icon. You will have the option to modify the information as…

If you have an existing loan account, it must be first associated in the mobile app by linking your existing account. To access your loan account information, click on “My Account” from the Dashboard or go to the 3 lines (hamburger) menu icon and select “My Account”. From “My Account”, you will see your loan…

During the registration process, you have the option to associate your existing loan account with the mobile app. You must select Yes and enter the required information. If your loan account is not associated during the registration process, you will be able to do it after the registration has been completed. To link your existing…

To use the mobile app, you will be required to create a password that meets the following requirements: • At least 1 Upper Case • At least 1 Lower Case • At least 1 Number • At least 1 Special Character (!@#$%-_^&) • At least 8 Characters